Project Training Institute

Project Management Training Course Instructor

Issue Resolution Process

Thank you for your business!

At Project Training Institute, customer satisfaction is our top priority. If you have a concern or complaint, we want to know about it so that if we have missed the mark we can make things right. Please contact us at CustomerCare@ProjectTrainingInstitute or call us at 908-264-2628. We will respond within 1 business day with a resolution or a request for additional information. Our goal is to resolve any issue within 3 business days. Any issues not resolved within 3 business days will be escalated internally for senior management review and action.

SMS Terms & Conditions

Company / Brand / DBA Names - Premier Education Partners LLC is the legal entity name for the company doing business as Project Training Institute.

Program Description – Types of text messages sent may include replies to received text messages, reminders of upcoming classes, replies to requests for information.

Message Frequency – Message frequency varies.

Pricing Disclosure – Message and data rates may apply.

Stop & Help Keywords – Reply STOP to cancel. Text HELP to 908-264-2628 for help.

Carrier Disclaimer – Carriers are not liable for delayed or undelivered messages.

Opt-In / Opt-Out – If a client initiates a text message session with us or asks us in an email, chat session, or phone call to communicate by text message then we will communicate by text for the related purpose. We do not use text messaging for marketing purposes. If we are asked via any email, phone call, or text to stop using text messaging for communication purposes then we will stop.

Privacy Policy

Privacy Notice

This privacy notice discloses the privacy practices for ProjectTrainingInstitute.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. invoice you.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes and this includes your text messaging originator opt-in data and consent and personal information.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 908-264-2628 or via email to: customercare@projecttraininginstitute.com.

PMI, PMBOK, the PMI Authorized Training Partner logo, Project Management Professional (PMP), PMP, PMI-ACP and PMI Agile Certified Practitioner (PMI-ACP) are registered marks of the Project Management Institute, Inc. CBAP is a registered mark of the International Institute of Business Analysis.